Zain Ahmed
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Worst experience. I have activated the monthly package, but i can't use it. Under the subscription tab, the package status is activated. But i don't have any active subscription. Customer service is extremely poor. I have contacted them, and they say my claim is invalid because the package status is active. For amount deduction, package status is active, but for usage, i don't have any package.
73 people found this review helpful
Telenor-Pakistan
May 20, 2024
Please contact us at https://www.facebook.com/TelenorPk/ with your account details and internet connection information so we can assist you further.
Asif Imran
As a frequent user of Telenor services, I recently downloaded the "My Telenor" app to streamline my experience with the telecommunications provider. After using it extensively, I'm delighted to share my review of this app. First and foremost, the user interface is exceptionally intuitive. Upon opening the app, I was greeted with a clean and well-organized layout, making navigation a breeze.
2,404 people found this review helpful
Telenor-Pakistan
March 12, 2024
Thank you for your encouraging words.
bk 47
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Experienceing problem (i.e taking too much time (10 to 15 secs) while loading initial app page a/w services). I suggest to minimize the time to boost rating. My observation regarding loading of Front/main page is still persists. Moreover, add the balance save option in your front page so everyone can subscribe as per his requirement. This option is available on other networks, and helps to minimize your extra expenses. Which often occurs while using the telenor's internet service, please.
3,678 people found this review helpful
Telenor-Pakistan
July 23, 2023
Please contact us at https://www.facebook.com/TelenorPk/ with your account details and internet connection information so we can assist you further.