PLN Mobile

4.9
870K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Hey Electricians!

Buy electricity tokens, pay bills, make complaints, apply for new installations and add power easily through PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.

Things that can be done at PLN Mobile:
1. Easy electricity payment from the App
To make it easier to buy tokens and pay bills, PLN Mobile provides direct payment features using bank Virtual Accounts, digital wallets or credit card services. In addition, PLN Mobile provides cheaper, exclusive tokens.
2. Independent Meter Record Reporting (SwaCAM)
PLN Mobile provides its own metering feature to make it easier to calculate your bill. No more need to interact and wait for officers!
3. Complaints
PLN Mobile provides a complaint feature that is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (valid in several locations). In addition, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on.
4. Electrical service submission (install new and add power)
Frequent power outages due to lack of power and need a new plug in your home or office? Apply directly to change power and install a new one more easily and just in the palm of your hand.
5. ICONNET and other features
As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repair (ElectricQu), and SPKLU (Charge.In).

With a variety of features presented, what are you waiting for? Come on, download PLN Mobile!

Helpdesk : pln123@pln.co.id
Contact center: (area code) 123

Published by :
PT PLN (Persero) Pusat
Updated on
May 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.9
863K reviews
Alya Fadhillah
May 26, 2024
PLN app provides a seamless experience for managing electricity consumption. Its user-friendly interface simplifies bill payments and outage reporting, ensuring uninterrupted power supply. With real-time updates and personalized usage insights, it empowers users to make informed energy choices. However, occasional technical glitches may hinder overall satisfaction.
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P L N
May 27, 2024
Hai Kak Alya, tks Kak penilaiannya. Jk Kk memerlukan bantuan karna adanya gangguan kelistrikan, Kk bs loh hubungi CS kami melalui fitur Live Chat di PLN Mobile, agar dpt ditindaklanjuti & diatasi dgn tuntas oleh petugas ya. PLN trs melakukan optimalisasi layanan agar lbh responsif dlm memenuhi kebutuhan kelistrikan Plgn. :) -SI
IMADUDDIN IMADUDDIN
May 17, 2024
I would say it's a brand new after the update. I thougt it will be a lag and just a gimmick, but actually some features are improved and seamless processes, especially in the report process. Honestly and objectively, it's far more than just better than I expected. Welldone, keep it up
3 people found this review helpful
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P L N
May 17, 2024
Hi Kak Imaduddin. Tks Kak penilaiannya, semoga PLN Mobile bisa meningkatkan kemudahan dalam melayani pelanggan PLN. Ayo ajak keluarga/teman/kerabat untuk mendownload PLN Mobile dan nikmati kemudahannya. Sukses buat Kakak yah. -RI
Ahmad Fachrudin
May 12, 2024
Update for Improvement user experience and user interface is extremely good, simple look yet really reliable to use for drive. Thankyou very much! Good Job PLN!
3 people found this review helpful
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P L N
February 8, 2024
Hi Ahmad, thank you for giving a beautiful rating for the PLN Mobile application. Cuz recommend your friends to download PLN Mobile, you won't regret it. Have a nice day -NY

What's new

- Peningkatan fitur EVDS
- Redesign Input voucher PB/PD pada menu permohonan
- Peningkatan fitur live chat
- Peningkatan fitur SwaCam
- Peningkatan fitur suspend dan recovery user
- Peningkatan fitur Saldo PLN Mobile
- Redesign Homepage Marketplace
- Penambahan Payment Channel saldo refund