Amber Adams
I love the content. it's so hard to find truly wholesome things to watch any more. I do not, however, enjoy the app. It lags, disconnects randomly, half of the time the audio is at least 4 seconds ahead of the visual footage, and it picks and chooses what movies it will actually play. My overall experience with this app has been very disappointing. I love Pure Flix, but I am not a fan of the mobile app.
3 people found this review helpful
PureFlix AFFIRM Entertainment, LLC.
May 29, 2024
Thanks for the feedback! All suggestions and thoughts are taken into consideration and we are consistently working to update our apps and site for a more enjoyable user experience. We'll pass this along to our team!
Chad Stazan
- Flag inappropriate
- Show review history
As far as the service goes, my family and I all love the shows. Finally, some decency and God loving entertainment. As for the app, it is very disappointing. The android app doesn't work at all. The developer wants to blame a hardware for a blatant programming failure. Real hard to claim a hardware issue when every other similar app works just fine, except this one. Need to hire a new app developer.
53 people found this review helpful
PureFlix AFFIRM Entertainment, LLC.
May 29, 2024
We always appreciate feedback and are constantly working on improving our app! Thanks for sharing your concerns and suggestions so our team can notate them for the future š
Blanca Martinez
- Flag inappropriate
- Show review history
I would love to give more stars since I've enjoyed all the movies but it constantly stops, restarts, or it says to retry or can't connect. Frustrating because i already paid for the year. Hope they fix it soon. 1/11/24 - decided to give this another try and it has not improved. Still has buffering issues, constantly pauses, and it takes a LONG time to connect. Will be canceling before my trial ends.
25 people found this review helpful
PureFlix AFFIRM Entertainment, LLC.
January 30, 2024
Hi, Blanca Martinez. We're sorry to hear about that. We take such issues very seriously, so please reach out to us at www.support.pureflix.com ā we can definitely help!